The past year has shone a bright light on the importance of remote employee training. When your team is dispersed, onboarding new employees, getting to grips with new tools, and helping people develop poses much more of a challenge – but the good news is that these days there are all kinds of tools and apps to improve the remote training experience.
What makes good remote training?
Remote training isn’t a one-way experience; it needs to work for both those giving and those receiving it. From a user perspective, that means having the opportunity to give feed back and raise questions – testing out what you have learned and highlighting any grey areas. While that seems obvious, it can be hard to keep communication fluid and signal when you have a question in a virtual setting.
Digital training materials should also be clear and easy to access, ideally consolidated in a searchable company repository so employees can revisit knowledge after the fact. Like any training, remote training should feature plenty of interesting mixed media to appeal to the different ways people register and retain information – and incorporate both synchronous and asynchronous forms of learning to fit around everyone’s schedules.
From an trainer perspective, remote employee training should be scalable. Luckily, the virtual setting offers a trememdous opportunity to create standard training assets that you can use again and again, such as pre-recorded webinars and demo videos. Of course, these training assets need to be easy to edit, so they don’t become stale – you’ll need to continually update information to reflect that latest best practices and new developments around your topic, as well as company procedures and structure. With all that in mind, your remote training must be be easy to manage, so all training resources are kept together in one easy-to-access source of truth.
Remote training tools
The remote technology you choose will directly impact the remote training experience you can offer – so you need to pick software carefully. Thankfully, there is enough innovation in the online EdTech space that you don’t have to limit remote training to a hyperlinked Google Doc and Zoom call. But the breadth of tools can be overwhelming. Here are just five of our favorite remote training tools to aid your research.
If you’re looking for a tool to help you deliver entire training modules and track learning, you’ll need to implement a learning management system (LMS). TalentLMS is an award-winning cloud-based learning management system that helps you successfully train up remote employees, regardless of their level of experience. You can use TalentLMS to develop online training courses and distribute them, upload presentations, videos, and PDFs along with the courses, and even include gamification elements to make training more fun. TalentLMS also allows you to reuse existing resources or content in your courses, offers seamless communication via video conferencing and messaging tools, and even provides multilingual support, so you never need to worry about language barriers getting in the way of effective training (especially useful now teams are often dispersed all around the world!).
One tool that’s great for remote learning and development is Looop, a simple cloud-based learning software that allows remote employees to quickly find answers without having to ask for assistance. Specifically designed for remote teams, Looop enables training teams to create quizzes and questionnaires for remote employee onboarding and training, allowing them to customize the training process and make smart decisions that are informed by data. Because Looop entrenches training into the actual flow of work, employees don’t have to stop what they’re doing to learn, so they can work more productively and retain their sense of autonomy. If that wasn’t enough, Looop also makes it easy to build feedback loops and monitor training compliance with remote workers, allowing you to leverage insights to understand what works and what doesn’t.
Introducing new employees to unfamiliar software and apps can be tricky at the best of times, but when you can’t even see your employees it becomes far more challenging. Luckily, Userlane offers easy, interactive guidance to drive knowledge transfer and share processes and information related to new software, apps and tools. Userlane provides both step-by-step guides and in-app communication to make remote onboarding and training employees that bit quicker and easier, and it’s especially handy for enabling your remote communication structure. Plus, the screen-capture walkthroughs help remote employees get to grips with new tools without any prior knowledge, giving you the tools to turn anyone into a power user.
Wait – isn’t Slack more of a business instant messenger tool than training app? Well, yes, but stick with us for a second. It goes without saying that effective communication is a crucial part of remote training, and Slack allows distributed colleagues to effortlessly connect with one other and share professional development resources. While you wouldn’t want to deliver training using Slack, it’s a useful supporting tool, providing a simple and easy way to provide updates and answer questions that are too specific for a group training session. Gorgeously, it lets that communication happen synchronously or asynchronously, and because it offers so many integrations with other tools and apps, it’s incredibly functional: you can turn a Slack chat into a Zoom meeting in just a few clicks, or send out a poll to ask your employees what type of training they’d like to receive next.
iSpring is an eLearning software that allows you to make your remote employee training programs more effective – from compliance training to onboarding, and everything in between. While iSpring is mainly known as a PowerPoint-based eLearning authoring toolkit, it also offers a wealth of features that make remote training easier and more enjoyable. From an education perspective, iSpring enables remote employees to quickly complete courses by watching tutorials, video lectures, software simulations, and other engaging visual content. Another selling point is its fast authoring, as it allows you to take advantage of quick and accessible eLearning toolkits to create your own training courses, record narrations, and publish them online without any development experience.