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Head of Account Management & Success

Head of Account Management & Success

This role is available for the following location:
Oslo, Norway 🇳🇴

You’ll report directly to the VP of Net MRR Retention and work in close collaboration with the self-service, marketing and product teams.


You’ll be responsible for our customers being happy and growing with us over multi-year relationships.



Responsibilities

  • Build out a world-class customer success experience for all customers
  • Expand the customer success experience for larger clients with direct account management
  • Attract, develop and retain talented and engaged people on your team
  • Grow revenue through increasing average the size of an account


Requirements

  • Held a similar position before
  • Demonstrated results
  • Hands-on experience


Benefits

  • Join a fast-growing startup at the perfect growth stage
  • Competitive compensation package and stock options
  • Work from the coolest office in Oslo, Memory HQ with awesome lunch, drinks, snacks, and coffee
  • Loose vacation policy
  • A diverse, inclusive, and high-performance culture

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