You’ll report directly to the VP of Net MRR Retention and work in close collaboration with the self-service, marketing and product teams.
You’ll be responsible for our customers being happy and growing with us over multi-year relationships.
- Build out a world-class customer success experience for all customers
- Expand the customer success experience for larger clients with direct account management
- Attract, develop and retain talented and engaged people on your team
- Grow revenue through increasing average the size of an account
- Held a similar position before
- Demonstrated results
- Hands-on experience
- Join a fast-growing startup at the perfect growth stage
- Competitive compensation package and stock options
- Work from the coolest office in Oslo, Memory HQ with awesome lunch, drinks, snacks, and coffee
- Loose vacation policy
- A diverse, inclusive, and high-performance culture