Zendesk

 Time Tracking

Communication

Try Timely for free

Get complete visibility over the time your team spends on customer support in Zendesk with automatic time tracking.

Understand your net non-billable internal time.

Quantify resources spent on customer support.

Monitor your company’s communications burden.

Optimize your productivity and time efficiency.

Track time in Zendesk

Timely makes every second you spend in Zendesk accountable:

  • Track all the time you spend in Zendesk
  • Quantify resources spent on customer support
  • Bill clients accurately for all project time
  • Understand your net non-billable internal time
  • Monitor your company’s communications burden
  • Optimize your productivity and time efficiency

And it’s completely automatic. No wasting time managing multiple timers; Timely tracks all the time you spend in Zendesk in the background while you work.

What it looks like

All the active time you spend in Zendesk each day will automatically appear in Timely, like so:

Zendesk time tracking

Just click on a tracked Zendesk entry to add it to your timesheet – or use our ready-made dashboards to quickly report and analyze all your Zendesk activity.

Never miss a minute of your work

Timely tracks much more than just Zendesk. It automatically captures the time you spend in every web and desktop app you use for work – as well as billable time on mobile calls and travel.

Get a completely accurate record of all your time – then bill accurately, report beautifully, and manage team time all from one place.

What it looks like in Timely:

Office
Team meeting
#planning
Zendesk
Accounting 2019.xlsx
Brainstorming
Meeting notes.pages
Board presentation.key

And it’s completely automatic. No wrestling with multiple manual timers; Timely tracks all the time you spend in every app in the background while you work.

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