Freshdesk by Freshworks is a cloud-based helpdesk software which streamlines customer conversations across channels like email, social media, phone and chat. With a powerful suite of intuitive features, it makes it easy for teams to ensure a great support experience for customers. Freshdesk is used today by over 150,000 customers across industries, including Bridgestone, HP, Harvard University and DHL.
Timely makes every second you spend in Freshdesk accountable:
And it’s completely automatic. No interrupting tasks to manage timers; Timely tracks all the time you spend in Freshdesk in the background while you work.
All the active time you spend in Freshdesk each day will automatically appear in Timely, like so:
Just click on a tracked Freshdesk entry to add it to your timesheet – or use our ready-made dashboards to quickly report and analyze all your Freshdesk activity.
Timely tracks much more than just Freshdesk. It automatically captures the time you spend in every web and desktop app you use for work – as well as billable time on mobile calls and travel.
Get a completely accurate record of all your time – then bill accurately, report beautifully, and manage team time all from one place.
And it’s completely automatic. No wrestling with multiple manual timers; Timely tracks all the time you spend in Podio in the background while you work.Visit app website