An average manager is used to keeping an eye on things. At first, the request to source and hire remote talent won’t click. They’ll devise a way to bird-watch employees from another time zone. They shuffle to the whiteboard and sketch the grand plan: Send remote workers iPad, install on the wall, Skype all day, max zoom, include a handfan to simulate breath down their neck and back. Fortunately for me, a handfan never arrived in Philadelphia from my Timely team in Oslo, nor did one come for any of our other teammates across three continents, five time zones and six countries. Without the constraint of a local-only talent search, we cast a net on a world of applicants — boundless and full of funny accents — and employed empathy and common sense to structure our long-distance relationships. The result is one healthy SaaS business and a few considerations for other teams preparing to hire remotely.
Only half the team at Timely are located in Oslo, Norway. The rest are spread out across three continents and five different time zones.
The global workflow developed at Timely and by other successfully managed remote teams wouldn’t be possible with inconsiderate partners. It’s tough to transition from a traditional “office culture is company culture” management style to one that manages contributions from the cloud. I’ve seen it up close in my own family business, and I’ve politely wrestled with capable, well-meaning managers who want nothing more for Christmas than the ways things used to be.
The decision to allow for remote workers is a critical step towards employing a first-class workforce, but it’s only the first step. To maximize the output of your team, to be considerate, a manager has to reflect on the priorities and unique challenges of the remote worker. Here are 4 considerations for the rookie remote manager.
Having a remote working culture allows us to hire the best people, no matter where they live.
We are advocates for productive remote work. There is talent in every corner of the world, and it should be able to find and contribute to the right projects and companies so that it can help build great things. If more companies are able to adopt and construct online workspaces, to be considerate of a few new challenges, and to understand that empathy is the bedrock of relationship capital, we’ll all benefit.
June has been a pretty special month. We’ve just closed a mammoth funding round and landed new G2 awards. Neither could have happened without your ongoing support, feedback, and faith. From the entire Timely team: thank you!! 🙏🏼
The wait is over! You can now connect Timely with QuickBooks Online for accurate, effortless invoicing. As your most-requested feature we can’t wait to hear what you make of it! We’ve also snuck in some extra goodies this month, including a refreshed version of “planned time” from your Hours page.
Check out your latest Timely nuggets — including a brand new Zapier integration, increased tag customization, and UI optimizations to make automatic time tracking even more of a doddle. A HUGE “Thank you” from the whole team for helping us win a further 14 awards from G2 Crowd!